AI chat for Shopify stores.
Shoppers ask about shipping, sizes and returns before they buy. Answer them in seconds, day and night, from your own store policies and product pages.
Free plan available · No credit card · Live in minutes
What it does for your Shopify site
Answers before they leave
Questions about delivery times, sizes, materials and returns get answered right away, while the shopper is still on the page.
Trained on your store
Import your shipping, returns and FAQ pages, or upload your size guide, and the AI answers from them.
Grow your email list
Ask for an email after a helpful answer, and send new subscribers to Mailchimp or HubSpot.
Offers at the right moment
Flows can greet first-time visitors with a welcome code, or help on the cart page before shoppers hesitate.
Your team takes over
Order changes and special requests go to your inbox with the shopper’s contact details.
Every language
Shoppers can write in their own language and get answers in the same language.
Install on Shopify in minutes
Create a free account, add your content, then follow these steps. Your personal code is on the Install page of your dashboard.
Works with any Shopify theme. Takes about two minutes.
- In Shopify admin, go to Online Store → Themes.
- Next to your current theme, click ⋯ → Edit code.
- Open layout/theme.liquid and paste your chat code just before </body>.
- Click Save and open your store to see the chat.
Questions about Shopify
Is there a Shopify app?
You add TullyDesk Chat with one line of code in your theme, which takes about two minutes and works with any theme.
Can the AI look up orders?
Tully answers from your policies and pages. Requests about a specific order go to your team as a handoff with the shopper’s details.
Can I offer a discount code in the chat?
Yes. A Flow can greet visitors with a welcome offer and collect their email in the same message.
Add AI chat to your Shopify site today.
Free plan, no credit card. Most sites are live in about 15 minutes.