Knowledge sources

Teach it once with what you already have.

Price lists, policies, menus, FAQs and product pages become answers. No scripts or decision trees to build.

Free plan available · No credit card · Set up in minutes

What you get

Upload PDF, Word, text, Markdown, CSV and HTML files: brochures, policies, price sheets, menus and manuals.

Add your FAQ, pricing or service pages by URL, and re-import them whenever your site changes.

Holiday hours, today’s specials or a new promotion: paste a short note and Tully starts using it right away.

Turn a source off when it’s out of date, and back on when you need it.

Open any source to read exactly what Tully knows, and fix a line in seconds without uploading again.

Paste text with links, or import a page, and the links come through in Tully’s answers.

Change a price or a policy by updating the source. Tully uses the new version from then on.

Which file types can I upload?

PDF, Word (.docx), text, Markdown, CSV and HTML files, plus web pages by URL and text you paste in.

How many sources can I add?

Free includes 3, Starter 25, Pro 200 and Business 1,000 active sources.

Is my content used to train other companies’ bots?

No. Your sources are only used to answer your own visitors.

Answers visitors 24/7 from your own content.

Learn more

Start conversations that convert.

Learn more

See what customers ask.

Learn more

Create a free account and try it with your own content in minutes.