Your website, answering customers while you work.
TelliDesk Chat learns your business from your own documents, answers visitors instantly, and passes the conversations that need a person straight to your phone. Start on the Free plan with the same AI every paid plan uses.
Built for every kind of small business
Built for the questions you answer every day.
Most customer questions already have an answer somewhere: a PDF, a price list, a web page. TelliDesk Chat finds it and replies in seconds, in your tone.
Answers come from your documents, not guesses.
Upload what you already have. The AI only answers from it, and when something isn't covered it says so instead of making things up.
- PDF, Word, text files and web pages
- Your own instructions for tone and topics to avoid
- Replies in the visitor's language
- See and edit what it learned, any time
- Asks for a name and email at the moment you choose
People take over the moment it matters.
When a question needs a human, the chat asks for the visitor's email, flags the conversation, and alerts your team. One click to step in, one click to hand it back to the AI.
- Push alerts on your phone when a chat needs you
- Live inbox with typing indicators
- The AI pauses while your team is talking
- Visitor emails captured for follow-up
- See who’s on your site right now and say hi first
- WhatsApp, Messenger and Instagram in the same inbox
Looks like your brand on every site.
Pick your colors, name the assistant and write the greeting. One line of code puts it on WordPress, Shopify, Wix or anything else, and it works full screen on phones.
- Brand color, name and welcome message
- Only loads on the domains you allow
- Remove the TelliDesk badge on Pro
- Several websites or brands? One account, a separate chat for each
Everything in one place.
No add-on apps to stitch together. Every plan, Free included, comes with the AI agent, the inbox and the tools below.
See how it handles your kind of customer.
Pick an industry to watch a real-style conversation, from the first question to the handoff.
Every answer above comes from the business's own uploaded documents.
Live on your website instantly.
No developer needed. If you can edit your website footer, you can install TelliDesk Chat.
Create your account
Sign up free with your business name. Your assistant and dashboard are ready right away.
Add what you know
Upload your FAQ, price list or policies, or import pages from your website. Most businesses start with 3 to 5 sources.
Paste one line of code
Copy your snippet into your site's footer and the chat bubble appears on every page.
<script src=".../widget.js" data-key="your-key"></script>AI for every business. Start free.
Great customer service shouldn’t depend on your budget. Put an AI assistant on your website today, at no cost, and upgrade only when your chat gets busy.
Free isn’t a lighter version. Every plan answers with the same AI model, from your own content, in your visitor’s language.
No credit card to sign up and no 14-day countdown. Free stays free for as long as you use it.
50 AI replies a month, unlimited live chats, the inbox on your phone, and Google Analytics.
Reach your AI replies and your chat keeps working: new questions go to your inbox. Upgrade when it makes sense, not before.
Start free. Grow when you’re ready.
Every plan, Free included, has the same AI and unlimited live chats with your team. Paid plans add more AI replies, projects and team seats.
FreeStart here
Everything to get started, with the same AI as every paid plan.
- 1 project ?
- 50 AI replies a month
- 100 visitors reached by Flows
- 3 knowledge sources
- 1 team member
- Unlimited live chats
- Google Analytics, Tag Manager and email alerts
- TelliDesk badge on the chat
Starter
For a small business answering questions every day.
- 1 project ?
- 1,000 AI replies a month
- 2,000 visitors reached by Flows
- 25 knowledge sources
- 2 team members
- Unlimited live chats
- Adds Slack and Mailchimp
- TelliDesk badge on the chat
ProMost popular
For busy sites with a team sharing the inbox.
- 3 projects ?
- 5,000 AI replies a month
- 10,000 visitors reached by Flows
- 200 knowledge sources
- 5 team members
- Unlimited live chats
- Adds Zapier, Make and HubSpot (6,000+ apps)
- Your brand only, no badge
Business
For high-volume support and several brands or locations.
- 10 projects ?
- 20,000 AI replies a month
- Unlimited visitors reached by Flows
- 1,000 knowledge sources
- 15 team members
- Unlimited live chats
- All integrations, including webhooks
- Your brand only, no badge
Prices in USD. Change plans or cancel anytime from your dashboard. Need more AI replies? Add 1,000 a month for $15 on any paid plan. Yearly plans are billed once for 12 months.
Questions businesses ask us.
Is the Free plan really free?
Yes. No credit card, no trial period and no time limit. You get the same AI as the paid plans, 50 AI replies a month and unlimited live chats. Upgrade only if you need more.
What happens when the AI doesn't know the answer?
It never invents one. It sends your own fallback message, asks the visitor for their email, and flags the conversation as needing a person in your inbox.
Do I need a developer to install it?
No. You paste one line of code into your website's footer. We include step-by-step guides for WordPress, Shopify, Wix and Squarespace.
Can my team answer from their phones?
Yes. The inbox installs on your phone like an app, with push notifications the moment a chat needs a person. On a computer you get a sound and a browser alert too.
What happens if I reach my AI reply limit?
Chats keep working. New questions go to your team in the inbox instead of the AI until the next month, or until you upgrade.
Does it work with my other tools?
Yes. Every plan connects to Google Analytics, Google Tag Manager and email alerts. Starter adds Slack and Mailchimp, Pro adds Zapier, Make and HubSpot to reach over 6,000 apps, and Business adds webhooks for developers. A one-click WordPress plugin is included on every plan.
Is my business information kept private?
Each business has its own separate knowledge base. Your documents are only used to answer your own visitors.
Give every visitor an answer, even after hours.
Your AI chat is free to start: no credit card, no time limit. Live on your website in minutes.